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Welcome to Windsor Self Storage!

          Frequently Asked Questions

To help you get started with YOUR storage unit, we've come up with a list of FAQ's (Frequently Asked Questions) to help you get the answers you need.  If you have a question that isn't answered here, please feel free to contact our office at 970-686-9494 and we will be more than happy to answer YOUR questions!

How do I get billed? We use an online e-statement.

When is MY rent due? Rent is due by the 1st of each month and is considered late if not in our office by 5 PM on the 7th of the month. No exceptions are made. Payments made with credit cards must be made by the same dates.

How many locks are allowed on my unit? Only ONE lock is allowed and a second lock is subject to being cut at a cost to you.

How or Whom do I notify when I'm ready to vacate? YOU are responsible for closing your account, (which includes giving us 5 days notice before the end of the month), and signing all applicable move-out forms. These forms are available in our office during normal business hours. Charges will continue to accrue until all documentation is complete.

How do I get MY deposit back? Please refer to YOUR agreement regarding requirements and eligibility to receive YOUR deposit back.

How can I make my payment? Payments can be made at our office at 101 E Main St in Windsor or by phone with a credit card. We accept Visa, Mastercard, Cash, Check and Money Order. Payments can be made after hours via the drop box in the entrance area. If your payment is dropped off in the drop box after hours, it will not be credited to your account until the next business day. Please be sure to include all fees, as partial payments are not allowed and will put you in arrears.

Can I store my vehicle, ATV, or motorcycle? Yes, but there are restrictions added to YOUR agreement. Please contact us at (970) 686-9494 for more details.

How wide are the garage door openings? Our 10x10 and greater units have garage openings of 8' 7" width and length. Once inside, 10' tall by applicable unit size desired.

Is there security cameras on-premises? Yes, and they are recorded 24 hours a day, 7 days a week.

Do you have controlled access? Yes, and instructions for use of this are available in the office, or when you sign your agreement.

Do you have a truck I can use to move MY stuff in? Yes, but its through U-Haul truck and trailer. Contact our U-Haul desk at (970) 674-1319 for more information.

What is the speed limit in the storage area? The speed limit is 5 miles per hour. Please be careful when entering and leaving this facility. Reckless driving will be reported to the police.

What if I notice a security problem? Security is EVERYONE'S business! Immediately notify the management at the office during normal business hours, (or after hours by calling 970-686-9494) if you notice anything suspicious or of a problem nature.

Is smoking allowed in this facility? No, in compliance with Fire Insurance Regulations and Safety, this is a NON-SMOKING facility.

For a full list of My Rules and Regulations to keep your property safe and secure, please click here. (You must have Adobe Acrobat to view this file)

Current Rent Specials

Mobile Self-Storage Deals! Happy New Year! Start the new year out right and save! Use your mobile phone and.. Text "STORAGE" to 20673 to receive deals on self-storage rentals and other services!

Group Specials Are you a non-profit group? Or a member of the Windsor Chamber of Commerce? Visit our Specials page to find out more on how your group can SAVE!